FAQs
ShippingArrival Time
We plan to start air shipping packages globally on March 1, 2024.
Arrival Time
From the confirmation of your order information to the delivery, it takes 9-15 days. The exact time varies by country or region, and some remote areas may take 15-22 days.
Shipping Fee
As promised, backers who paid a $1 deposit retain the privilege of free shipping in the U.S.
For Canada, a $15 fee is charged, and for Europe and certain countries in Asia, a $20 fee is applied.
How to Track My Package
Once you successfully pay for your order and the package is shipped, the email you provided will receive a tracking number and the logistics status of the package. Or you can track on this web 17Track.
Why not launch on Kickstarter?
To be honest, we have always adhered to the concept of providing the best prices and services to users who love our products.
Kickstarter is cumbersome, and additional commissions are charged.
Our preparations for promotion are not sufficient to launch a campaign, so we decided to release it on our official website, fulfilling the opportunity for every user who left their email to experience the new product.
About Trust
We are an official website that collaborates with well-known secure payment institutions such as Shopify Payment and PayPal.
You can apply for a refund at any time before fulfilling your order.
Please note that this is a pre-sale product, and immediate shipment is not possible. The shipping time is explained in the first shipping regulation.
After-sales
If you are dissatisfied within 30 days of experiencing the product after receiving it, you can apply for a refund and return.